na INLIS000000000003076 ind 0010-0522000003 ISO 9001:2000 And Continual Quality Improvement 0 Gaspersz, Vincent Gaspersz, Vincent 0 1 Jakarta Gramedia Pustaka Utama 2005 189hal, 23cm 979-686-515-7 0 0 300 GAS i 0 300 Quality Improvement About ISO 9001:2000 0 2391 2391